(Remote) IT Support

Agung Kirana Fried Chicken · 📍 Binjai · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
Agung Kirana Fried Chicken is looking for a dedicated IT Support professional to join our team. In this role, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT infrastructure. This is a remote position, allowing you to work from the comfort of your home while contributing to the success of our company.

📋 Tanggung Jawab Pekerjaan

Provide technical support to employees via phone, email, and in-person.,Install, configure, and maintain computer hardware, software, and network equipment.,Troubleshoot and resolve technical issues promptly and efficiently.,Monitor and maintain the performance and security of our IT systems.,Ensure the availability and reliability of our IT infrastructure.,Assist in the implementation of new IT systems and technologies.,Provide training and support to employees on the use of IT tools and systems.,Maintain accurate records of IT assets and software licenses.

🎓 Kualifikasi & Syarat

Bachelor's degree in Information Technology, Computer Science, or a related field.,Minimum of 2 years of experience in IT support or a similar role.,Strong knowledge of computer hardware, software, and networking principles.,Familiarity with IT support tools and software, such as ticketing systems, remote desktop tools, and help desk software.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills.,Ability to work independently and as part of a team.,Familiarity with cloud computing and virtualization technologies is a plus.

🛠️ Keahlian

Technical skills: Computer hardwaresoftwarenetworkingand operating systems.Soft skills: Communicationproblem-solvingand customer service.Certifications: CompTIA A+CompTIA Network+or Microsoft Certified: Azure Fundamentals are a plus.
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